- PowerShell Scripting & Modules
- REST APIs
- Git Repositories, GitHub
- Ansible Playbooks
- Google Cloud Platform
- Amazon Web Services
Networking, Operating Systems
- Windows Server w/GUI & Core
- Red Hat Enterprise Linux
- Ubuntu Linux
- Juniper Junos OS
- Cisco ASA/IOS
- IPSec & SSL VPNs
Systems Engineering, Virtualization
- Active Directory
- AD Certificate Services
- MSSQL Server
- VMWare vCenter
- VMWare PowerCLI
- DFS/DFSR and FSRM
- Failover Clustering
- MDT/WDS automation
- Citrix XenApp
- RDS Gateway/RemoteApp
- MS Failover Clusters
Project Management, Accounting & Finance
- RFP/RFQ Generation
- SDLC, Gantt, workflows
- Financial/Managerial Accounting and GAAP
- Cost-benefit/ROI calculation
- Budget planning and execution
- Maintains organizational skills and time-management in a high-stress environment
- Strong interpersonal skills working with end-users and stakeholders to resolve issues
- Proficient at creating clear and concise network, service, and hardware layer diagrams & documentation
- Very self-motivated and eager to explore new technologies
University of Illinois at Chicago, Chicago, IL
Masters of Science, Management Information Systems, May 2013
Bachelors of Science, Accounting, May 2011
GPA: 3.55, Cum Laude, University Honors and College Distinction
Certified Systems Administrator (RHCSA) March 2017
Certified Specialist – Server Virtualization with Hyper-V (MCS) January 2014
Certified Solutions Associate – Windows Server 2012 R2 (MCSA) May 2014
Certified Professional – Data Center Virtualization (VCP6.5-DCV) December 2017
Authored a custom PowerShell module to interface with helpdesk software REST API and deployed using Git version control. Wrote scripts utilizing the module to implement helpdesk business logic on incoming requests and generate custom reporting for executive dashboards.
Migrated two legacy XenApp 6/6.5 farms consisting of 30+ virtual machines hosting 20+ applications to a new XenApp 7.6 farm. Deployed a new Wyse Device Manager server to support the upgrade and/or replacement of 60+ Wyse terminals running user applications.
Office Network Infrastructure Redesign
Migrated from a flat network to 802.1Q VLANs using stacked switches for high availability. Implemented 802.1x authentication and the necessary public key infrastructure for end-points to increase network security and prevent unauthorized access.
Worked with multiple departments to develop an implementation and training plan for deploying SharePoint Server as a resource for collaboration and business intelligence. Successfully implemented and integrated with CRM software via SQL Server Reporting Services and Business Data Connectivity.
Windows Server Failover Cluster Implementation
Migrated all primary file (SMB), MSSQL, and IIS servers to Windows Failover Clusters utilizing virtual machines with shared storage. Increased redundancy in case of unplanned outages and allowed for hardware/software upgrades to occur with minimum service downtime.
ServerCentral, Chicago, IL
Systems Engineer II April 2017 – Present
Quickly responding to change requests and monitoring alerts for a large and diverse customer-base. Deploying networking, firewalls, load balancers, virtualization, and storage for new customer orders. Creating documentation for customer orders and tracking billable time.
Ferrara Candy Company, Oakbrook Terrace, IL
Systems Engineer July 2015 – March 2017
Working on a team of three engineers to develop new systems based on best practices and business requirements. Manage the day-to-day operations of several interdependent business applications and provide support for escalated support requests.
Professional Convention Management Association, Chicago, IL
Network Administrator September 2011 – July 2015
Directly responsible for the daily operation and maintenance of 50+ virtual and physical servers and 70+ client workstations. Plan and deploy infrastructure that suits business goals. Evaluating new vendors and working with management to develop short term and long term plans for the department.